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Fire & Water - Cleanup & Restoration

Our Process

1/16/2018 (Permalink)

When you find yourself in a water damage situation it's important you find a trusted crew of professionals to help you restore the issue.. SERVPRO has been trusted by homeowners, property managers, and real estate professionals for over 50 years. We strive on delivering the tools and certified professionals you need to restore your property back to pre loss conditions.

Our strict vetting process insures the highest level of professionalism when serving you and your property. We consider experience, character, and integrity when selecting our employees. This allows us to provide a level of service rarely found in our industry. When you call SERVPRO you can guarantee nothing less than exceptional services.

When working with SERVPRO of McKinney we want you to know ahead of time what to expect. Our staff will be with you and your insurance company every step of the way. Below you will find each step in this process and also how we will help you achieve this goal.


When a flood happens give us a call immediately. It will be important to remove the standing water as soon as possible. SERVPRO of McKinney is ready to respond to any size disaster 24/7 no matter the time of day. When you contact our office one of our water damage professionals will arrive within 4 hours to start the water extraction process.


Water continues to move from high to low and from wet to dry even when the source of the water has been shut off. Water will continue to move causing further damage to your contents and property until it is properly extracted and removed from the premises. Our goal is to contain and extract the water to prevent any further loss.


SERVPRO of McKinney uses professional water extraction equipment to effectively remove water from all the affected areas within your property. Our top of the line equipment is effective on carpet, hardwood and all other hard surfaces. Making sure water is removed from every crevice of your property is our number one goal.


After all standing water is removed we will start the drying process. By using the science of drying it is possible to pull additional moisture from materials that may have absorbed water during the initial flood. Our water damage professionals will set up air movers and dehumidifiers which work together to achieve this goal. The air movers primary focus is on evaporation while the dehumidifier pull moisture from the air and condense into water which can be pumped out into the nearest drain. Together these are the most effective tools used to remove moisture from any size water damaged structure.


After equipment is placed we will return to monitor the drying progress once every 24 hours for the following few days. This is to guarantee your property drys quickly and according to plan by collecting moisture readings daily. If we find that a property is taking longer than usual to dry during these monitor checks we will be able to apply corrective actions in a timely manner preventing any secondary damages from taking place.


Once we meet our drying goal your property will be back to pre loss moisture levels. At this point it will be time to remove the drying equipment. If any construction services are needed they will start taking place now that the structure is dry. These services typically but not always include the installation of sheetrock, carpet, carpet pad and hardwood flooring. SERVPRO of McKinney works with a team of professionals who are able to perform these additional services if needed.

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