Recent Posts

What Happens During Water Restoration?

8/15/2022 (Permalink)

Experiencing water damage in your home or business can be distressing. The first thing you should do is try to locate the source of the water and get it stopped if you can. If needed, call a plumber to get the source of the water fixed. Next, call SERVPRO® of McKinney to start the water restoration process. You might also want to consider calling your insurance company. 

The water restoration process usually begins with extracting visible water from your home or business by using industrial-sized water extraction equipment. Once the extraction process is completed, SERVPRO® of McKinney technicians will then place air movers (very powerful fans) and dehumidifiers in your home. This equipment is necessary to dry out the remaining moisture in your home, which can be absorbed into various structural materials such as baseboards, cabinets, drywall and all types of flooring. Depending on the type of water, the amount of water and the length of time the water has been present in these structural materials, some of the materials might need to be torn out to help ensure proper drying of your home or business. To enhance the drying process, our technicians might also place plastic barriers over some openings, to create a drying chamber.        

During the water restoration process, it is our goal to make sure that the process of getting your home or business back in order goes as smoothly as possible. However, when water damage occurs, having large, noisy equipment running 24/7 for several days, plus the potential for plastic barriers in your home or business and having some materials torn out can make it difficult to stay in your home or to continue working in your business. Although each situation is unique, our goal is to have your home or business dry and all equipment removed within 3 days.  

Call SERVPRO® of McKinney at 469-714-4955 for your water restoration needs. We also offer reconstruction services!

After a Fire in a Commercial Building

8/4/2022 (Permalink)

A fire is a devastating incident, and you may feel overwhelmed if your business has been affected by fire or smoke damage. Once the Fire Department has left, here are some initial key steps you should take in the aftermath of a fire to ensure that your business is up and running again as quickly as possible. 

Call Your Insurance Company

Make sure to call your insurance company as soon as possible to report the fire damage. The faster you inform them of your loss, the faster you can focus on the restoration and the less likely you are to miss important deadlines. Taking care of the logistics after an incident can help you be well informed during a stressful situation.

Turn off Utilities

Until help arrives, it is crucial to do what you can to minimize further damage. The fire department might turn off some or all of the utilities; but if not, contact the utility companies to turn off the utilities. 

Stay Away from the Damage

While you may be tempted to start repairing objects that were damaged by the fire, it is best not to touch any damaged items in your business. Take the following precautions when surveying the effects of the fire:

  • Avoid washing walls or painted surfaces
  • Do not turn on light fixtures if the walls or ceiling are wet
  • Keep your hands clean to avoid spreading soot particles
  • Refrain from cleaning damaged electronics

Whether you need smoke cleaning services, water removal or reconstruction from firefighting efforts, SERVPRO of McKinney can help conduct a fire damage assessment and help beginning to bring your business back to normal. Call our office at 469-714-4955 and we will be happy to help.

Storm Damage? You Need Help Fast!

7/21/2022 (Permalink)

If a storm hits your McKinney, Texas home or business, you need help immediately!  SERVPRO® of McKinney’s 24 hour emergency response will help reduce restoration costs and help prevent secondary damage.

Major storms and flooding events can overwhelm many restoration companies.  On the other hand, SERVPRO® of McKinney can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters. 

As a leader in storm and water damage restoration, SERVPRO® of McKinney has the specialized training and expertise to restore your home or business back to its pre-storm condition.  Our restoration process puts an emphasis on scientific drying techniques and progress monitoring.  We will work with your insurance company to provide the needed information for your claim. 

Call SERVPRO® of McKinney at 469-714-4955. We also offer reconstruction services!

Smoke Damage Information

7/7/2022 (Permalink)

Smoke is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of smoke damage in your home or business.  

Different Types of Smoke

There are two different types of smoke, wet and dry smoke. Additionally, the residue from a protein fire is not the same as smoke. As a result, there are different types of soot residue after a fire: 

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Before restoration begins, SERVPRO of McKinney will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Facts About Smoke

  • Hot smoke will migrate to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. 

Call SERVPRO® of McKinney at 469-714-4955 for your smoke and fire restoration needs. We also offer reconstruction services!

Storm Damage: What To Do First

6/23/2022 (Permalink)

If your home or business has water damage from a storm, it can be devastating. SERVPRO of McKinney understands that you need help fast to minimize the damage. Immediately following a storm that has left your home or business with interior water damage from a leaky roof, wind blown rain or surface water encroachment, there are steps that you can take right away to help minimize the damage. 

  • Take pictures! Photos of affected areas and belongings can be critical proof of damaged items and repairs that need to be made. 
  • Remove what water you can, if it is safe to be in your damaged home or business. 
  • Call the water restoration specialists at SERVPRO of McKinney at 469-714-4955. Our trained technicians can evaluate the extent of the damage to your structure. We  also offer reconstruction services, so as soon as the structure is dry, repairs to the dwelling can be started.

Utilizing the most up to date processes and equipment, SERVPRO of McKinney can make your home or business "Like it never even happened."

Water Damage Needs Immediate Action

6/7/2022 (Permalink)

Whether it's from a slow water leak or rushing water, water damage in your home or business needs  immediate action! A delay of just a few hours can greatly increase the severity of the damage. SERVPRO® of McKinney has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration - in fact, it's the cornerstone of our business.

When you call, we will ask for the following information:

  • Your name and contact information.
  • The street address of the water-damaged home or business.
  • When did the water damage occur?
  • What caused the water damage?
  • Is there standing water?
  • How many rooms were affected by the water damage?

Depending on the issue in your home or business, we might also ask about the type of flooring that is affected, if any walls or ceilings are affected, or if any contents are affected.

SERVPRO® of McKinney specializes in the cleanup and restoration of residential and commercial property after a water damage event has happened. Our staff is highly trained in property damage restoration. SERVPRO® of McKinney is available 24 hours a day for water emergencies, large or small. 

Call SERVPRO® of McKinney at 469-714-4955 for water damage restoration. We also offer reconstruction services!

Commercial Water Damage

5/29/2022 (Permalink)

Unexpected interruptions in your day can be challenging, but it’s even worse when the interruption is to your business and is the result of water intrusion! Whether it’s from a leaking roof, a ruptured pipe, a toilet overflow or surface water intrusion, water damage is not only upsetting but can lead to loss of revenue due to business interruption, damage to equipment or products, employee downtime, etc. 

Once the source of the water intrusion has been shut off or repaired, SERVPRO of McKinney will work to minimize these losses for you by using multiple highly-efficient drying techniques. Extracting standing water is usually the first step. We have specialty equipment to measure the moisture level in the walls, floors, ceilings, etc., and based on the amount of moisture we will place dehumidifiers and air movers to dry out the wet materials. To prevent secondary damage, sometimes structural components such as carpet, baseboards, drywall or ceiling tile might have to be removed if they are not drying quickly enough. 

If your business experiences water damage, call SERVPRO® of McKinney at 469-714-4955. We also offer reconstruction services!

Have a Water Restoration Emergency? Call SERVPRO® !

5/20/2022 (Permalink)

What if you returned home from vacation to find water has flooded your home? Your first thought and action will likely be to call a plumber to stop the water. Your second thought will likely be about the water damage to your home and wondering who to call to restore your home. A water restoration company like SERVPRO® is the perfect answer! 

As a professional water restoration company, our goal is to restore the water damaged parts of your home. SERVPRO® technicians are certified and qualified in drying and cleaning water damage according to IICRC industry standards. We have the necessary equipment to aid the drying process, with an average drying time of 3-5 days. Occasionally wet materials have to be removed, but this only happens if materials can’t be dried according to IICRC standards and our established protocol. Restoring your home is more cost efficient than replacing materials in your home. We work with all home insurance carriers and are here to help 24/7 for your emergency losses. 

Locally, call SERVPRO® of McKinney at 469-714-4955 when you need water restoration needs. We also offer reconstruction!

Cleaning Up Smoke and Soot

5/11/2022 (Permalink)

When even the smallest smoke or fire loss occurs in your home or office, smoke or soot damage can occur, even if there was little to no fire damage. If this happens, you need to make sure it is properly cleaned. SERVPRO® of McKinney has special cleaning solutions and equipment to clean up soot and smoke stains and to eliminate any lingering odor.  These include:

  • Dry Sponges
  • SERVPRO’s ‘Wall and All’ Wash and Rinse solution
  • SERVPRO’s Firestar cleaning solution
  • Ozone Machines
  • Hydroxyl Machines

Dry Sponges are used for ceilings and flat painted walls or surfaces that can't be wet washed. ‘Wall and All’ and SERVPRO Green solutions are used to clean glossy painted walls and most everyday surfaces, as well as cleaning contents. 

After we have thoroughly cleaned the smoke and soot damaged areas, we can eliminate hard, set in odors by running an Ozone machine (the building must be vacated) or a Hydroxyl machine (the building does not have to be vacated) for several days in the affected areas. These machines deodorize the air and any contents within the given area. 

We also offer RECONSTRUCTION services!

Call SERVPRO® of McKinney at 469-714-4955 for your fire and smoke restoration needs. We also offer reconstruction services! 

Damaged Roofs Can Leak

5/4/2022 (Permalink)

Spring storm season is here. If your home has been affected by a hail storm, or if some roof shingles are missing or loose due to high winds, it is possible that rain will be able to leak into your attic. If this happens during a heavy rain storm, or if the situation continues unresolved, your home might also have interior water damage from rain.  Putting a tarp over the damaged areas of your roof is a temporary solution until the roof repairs have been completed.     

If rain has gotten into the insulation in the attic, it can absorb the water just like a sponge and within a few days the ceilings in your home might become saturated with water.  If this happens, you will first notice water stains, but if the roof continues to leak, it is possible that the affected ceilings will begin to sag, and could possibly collapse into the living space.  Water is invasive and can penetrate through the smallest holes, run down roof rafters, along ceiling joists and then down the studs in the walls.  It can even seep under the baseboards, causing water damage to the flooring in your home.      

Once the roof has been repaired, contact SERVPRO® of McKinney at 469-714-4955 to help with removing water soaked structural materials and drying the interior of your home.  Our professionals use top-of-the-line equipment to extract the water and help speed up the drying process, which will help to reduce the extent of the damage. We also offer reconstruction services!