How to Evaluate Your Home After a Hurricane

8/31/2023 (Permalink)

After a hurricane has passed, it is important to carefully evaluate your home for damage. This can be a daunting task, but it is important to be thorough in order to prevent further damage and ensure the safety of your home and family. Here are some things to look for: 

• Loose power lines and gas leaks. These are the most dangerous hazards, so it is important to stay away from them and call a professional to repair them immediately.
• Structural damage. Look for cracks in the foundation, walls, or roof. If you see any damage, it is important to have a structural engineer inspect your home to determine if it is safe to occupy.
• Water damage. This can be caused by flooding or wind-driven rain. Look for water stains on walls and ceilings, as well as wet carpets and furniture. If you see any water damage, it is important to dry it out as soon as possible to prevent mold growth.
• Damage to windows and doors. Wind can cause windows and doors to break, which can allow water and pests to enter your home. Make sure to repair any damage to your windows and doors to keep your home safe.
• Damage to the exterior of your home. Look for loose siding, missing shingles, or damage to your gutters and downspouts. These repairs can help to prevent further damage to your home during future storms.

• Take pictures of all of the damage, both inside and out. This will help you document the damage and make it easier to file an insurance claim.
• Be sure to get estimates from several contractors before making any repairs. This will help you get the best price for the work.
• Do not try to repair any damage yourself if you are not qualified. This could make the damage worse and could void your insurance coverage.

Water Damage from Your Home's Gutters

9/20/2022 (Permalink)

Lately, we have seen so much rain in the region which means the gutters on your home could potentially cause water damage! Heavy downpours fall straight into your home’s gutter system, making functional gutters essential to preventing costly water damage. When a home’s gutters are blocked, rainwater is unable to drain. As a result, the excess water travels down the siding and often finds its way inside. As moisture infiltrates the interior, what begins as a steady trickle eventually leads to substantial damage. Over time, water stains on the walls and ceiling are visible. As temperatures warm, the threat of toxic black mold growth is inevitable. The proven method to prevent water damage from gutters is to clean them at least twice annually, in Spring and Autumn. A Spring gutter cleaning removes the accumulated debris from winter and eliminates the threat of blockage. This ensures your gutters are functioning properly and will increase their overall longevity. Here are 5 Tips you can check out to make sure your home gutters are keeping you from having water damage: Regularly Clean Out Your Gutters

• Homeowners should regularly clean their gutters every few months to ensure rainwater can flow freely. Effectively cleaning your gutters means getting on a ladder and using a gutter trowel to scoop the leaves and debris out of the gutters. Once all the debris is out, use a hose to flush the gutters and test the water flow. If you do not feel comfortable getting on a ladder to clean your gutters, there are many companies that offer gutter cleaning services.

• In addition to cleaning your gutters, you should inspect your downspouts for clogs. When your downspouts are clogged with leaves, dirt, and other debris, the water has no place to go, which results in water backing up and spilling over the sides during rainstorms. If you can’t see into your downspouts, you can use a garden hose with a pressure nozzle to test the flow and clear out any clogs.

• Regularly walk around your home and visually inspect your gutters. Do you see any signs of rust or corrosion? Are your gutters dropping? Do you see any cracks? If you see small cracks, holes, or gaps, you may be able to seal the leaks with a gutter seal. If the damage appears to be extensive, or if your gutters are falling away from your home, you may have to call a gutter repair company to add gutter brackets and replace severely damaged sections.

• Gutters guards can help minimize the need to clean your gutters. These devices fit over or inside your gutters and are designed to prevent leaves, twigs, and other items from falling into your gutters. With gutter guards installed, all you have to do is brush the leaves and debris off the guards. There is no need to scoop and rinse the inside of the gutter.

• Many downspouts only contain splash blocks, which catch and funnel the water a couple of feet from your home. These devices can be displaced by heavy flows of water, which means if you do not regularly check your splash blocks and reposition them, water could pool around your foundation and/or enter your crawlspace. Instead of using the standard splash block, consider installing downspout extensions. These are flexible tubes that can be attached to your existing downspouts and placed so that the water flows away from your home and its foundation.

Contaminated Water Categories

9/20/2022 (Permalink)

Flooding can have a devastating impact on your commercial property or residence 

Different Types of Contaminated Water Categories

How to Keep Rain Water out of your DFW Area Home

8/30/2022 (Permalink)

Here are 10 things you should do to keep rainwater out of your DFW Area home. 

1. Increase Grade: The ground around your home should be sloped away from your property to divert water. It's a very simple process, borrow dirt from three feet away from the structure, and toss it against the side of the structure creating a slope.
2. Clean Rain Gutters: You should clean your gutters annually. A clogged gutter can send rainwater running down the exterior wall, which can result in water entering the interior walls. 
3. Divert Down Spouts: At the local hardware store, you can purchase a black plastic corrugated hose that fits around the base of the downspout. This hose carries water away from the structure, preventing water from seeping into the foundation.
4. Roof Maintenance: You should have your roof inspected every 5 years. Your roof is the first line of defense, with one tear in a rubber membrane or cracks in a tin roof, or a compromise in the plywood structure of the roof can be disastrous for the interior of your structure.
5. Window Repairs: Proper window installation and maintenance is very important. Modern windows are fitted with well drains to help guide water outside of the house. Improper caulking can be disastrous by sending water into the structure instead of draining it away.
6. Sweep Away Debris: During spring and fall especially, you should sweep outdoor surfaces weekly. Sweep patios and door well to prevent debris from clogging exterior drains. 
7. Expand Exterior Drains: By expanding the surface area of exterior drains decreases the likelihood of clogging the drain.
8. Construct a Swale Ditch: Constructing a ditch and filling it with landscaping rock can help divert water away from the structure, especially for yards that are extremely flat.
9. Exterior French Drain: For structures on a slope, an exterior French drain, including a subterranean ditch with a black perforated corrugated hose, can be used to divert surface water away from the structure.
10. Install a Sump Pump: When all else fails, installing a sump pump may be the solution. You will need to dig a well through the basement or slab of structure. The well may be up to 7 or 10 feet deep. As the water table increases, a sump pump activates and transports water away from the structure.  

Tornadoes in the DFW Area

8/24/2022 (Permalink)

Did you know 1,200 tornadoes hit the US each year?

During a Tornado

Waiting for an Adjuster

6/13/2022 (Permalink)

 Don't wait for a flood insurance adjuster following adverse weather or flooding. Contact water and storm damage specialists if you need assistance with flood damage mitigation or restoration. Our team has put together a few reasons not to wait before documenting the damage and taking steps to limit the extent of secondary damage to your home. 1. Documentation Is All You Need to File a Claim: An insurance adjuster does not need to witness damage firsthand to process a claim, but you do need to document the damage. Take extensive dated photographic or video evidence. Keep records of possessions, as well as their condition and value, and locate receipts for high-value items if possible. Footage and itemized records should be enough to prove your home and possessions sustained the damage you claim. 2. Adjusters Are Likely To Be Backlogged: Depending on the extent of a flood or storm and how many homes and businesses were affected, it may take adjusters a while to follow up on your flood insurance claims. It is better to document and immediately take steps to mitigate damage to keep conditions in your home from worsening. As a matter of fact, your insurance may not provide as much of a payout if you cannot prove you did everything in your power to limit damage in a timely manner. 3. Secondary Damage Can Start In Hours: The longer water damage sits, the more likely it is that building materials and contents will need to be replaced rather than restored. Mold damage can start to emerge within only 24 to 48 hours following a flood. You should take steps to eliminate the presence of water and moisture in your home as soon as possible.

Protecting Your Property From Hail Damage

5/17/2022 (Permalink)

What Exactly is Hail?

How Does Hail Damage Your Roof?

Repair Hail Damage with SERVPRO of South Frisco/The Colony

National Preparedness Month Week Two - Build a Kit

9/14/2021 (Permalink)

Do you and your family have an emergency storm kit?

Texas is no stranger to severe storms that cause power outages, flooding, and severe damage. Therefore not having an emergency storm kit that has at least several days of supplies in it, can cause some serious issues whenever the Birmingham area does have a major storm come through. As the second week of National Preparedness Month wraps up, SERVPRO of South Frisco/The Colony wanted to address putting together an emergency kit. To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag. Here are a few items to keep in mind while putting together an emergency kit in the event of a severe storm approaching.

• Flashlight and extra batteries
• First aid kit
• Any medicine currently being taken
• Emergency food and water
• Extra change of clothes and shoes
• Pet supplies if you are taking care of an animal

Maintaining Your Kit

After assembling your kit remember to maintain it so it’s ready when needed:

• Keep canned food in a cool, dry place.
• Store boxed food in tightly closed plastic or metal containers.
• Replace expired items as needed.
• Re-think your needs every year and update your kit as your family’s needs change.

Kit Storage Locations

Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and cars.

• Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
• Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.
• Car: In case you are stranded, keep a kit of emergency supplies in your car.

These are just a few examples of what an emergency kit should contain. Residents can add whatever else they may need. There should be an emergency kit in every residential building as well as all commercial buildings if possible. Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside the home or office, occupants should head there with the emergency kits. Severe storms cannot be avoided, but with the right tools and resources they can be easier to deal with.

SERVPRO of South Frisco/The Colony wants to make sure the surrounding North Texas Areas are prepared!

National Preparedness Month Week Three - Low Cost, No Cost Preparedness

9/14/2021 (Permalink)

The North Texas area receives tornadoes, hurricanes and an immense amount of rain each year. It is said that 30% of Americans make little to no preparations for a hurricane. And since, this month is National Preparedness Month and September is the most common month for hurricanes to make landfall, here at SERVPRO of South Frisco/The Colony we thought we would go over what kind of damage hurricanes can bring. Hurricanes can produce:

• High Winds (155+ mph)
• Tornadoes & Microbursts
• Flying Debris
• Heavy Rainfall
• Flooding
• Storm Surges

• Keep your emergency kit ready and easily accessible.

• Prepare for any power outages.

• Keep up with your trees.

• Verify insurance coverage.

Ready to Restore

9/7/2021 (Permalink)

September marks the beginning of National Preparedness Month as well as the month that historically sees the most named storms. The Gulf Coast is especially vulnerable to hurricanes and other disasters leading multiple goodwill and restoration personnel to prepare to make their way to provide help for those in need. 

Among those making their way south west, SERVPRO crews are also assembling to assist in restoration efforts following these disastrous events.

Our Disaster Response Team has traveled all throughout parts of the United States to assist various businesses and commercial properties in getting back on their feet following storm events. These properties range from manufacturing plants to child daycare facilities; industries where quick production time is necessary to ensure business continuity. 

In events such as storms, hurricanes, and large scale disasters, our designated Disaster Response Team has the capacity to scale up or down depending on the magnitude of the event. Large scale disasters such as the Texas/Oklahoma Freeze of 2021 required the presence of our team of over 100 technicians and experienced project managers to have boots on the ground for months at a time. 

Our team has walked through multiple commercial buildings, met with various facility managers to assess the needs of their properties, and assembled and dispatched crews to begin the restoration and eventual reconstruction of these buildings. In large-scale events such as the freeze or Hurricane Ida, readiness is of the utmost importance and our team always proves that they are “Ready for whatever happens.” 

Not only in our hometown of Frisco and communities in North Texas, but wherever the winds may blow: we are always Ready to Restore. 

Into the "Ida" The Storm

8/30/2021 (Permalink)

Tropical Storm Ida is headed for the Gulf Coast and is expected to turn into a major Hurricane. Therefore here at SERVPRO of South Frisco/The Colony, we want you to be prepared in the event you may experience a storm similar to this one.  Storms often cause flooding which may cause a lot of damage to your home or office. First thing is first: Know the Difference Flood/Flash Flood Watch—Flooding or flash flooding is possible in your area. Flood/Flash Flood Warning—Flooding or flash flooding is already occurring or will occur soon in your area. What to do:

• Listen to area radio and television stations and a NOAA Weather Radio for possible flood warnings and reports of flooding in progress or other critical information from the National Weather Service (NWS).-
• Be prepared to evacuate at a moment’s notice.-
• When a flood or flash flood warning is issued for your area, head for higher ground and stay there.-
• Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
• If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
• Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.- Be especially cautious at night when it is harder to recognize flood danger.
• Because standard homeowners insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. 

 Lastly if you experience flooding or damage to your home, call us at SERVPRO.

Can Your Business Get Through Disasters?

7/8/2021 (Permalink)

Did you know that 50% of businesses that suffer a disaster never recover?

Those are sobering statistics. Oftentimes as business owners, one can be focused on merchandising, services, customer retention, pricing... the list goes on. Disasters are usually not the main concern. After a year like 2020, it can be hard just to stay above water. Especially as statistics indicate that our Frisco and North Texas region is the fastest growing region in the country! And you know what they say, with growth comes growing pains. 

While disasters may not be your top priority, it is ours. Which is why SERVPRO of South Frisco / The Colony is committed to making sure businesses stay up and running even if disaster happens. Our trained and certified technicians are available 24/7/365 days a year, including years like 2020, to handle disasters on commercial properties with the least amount of business interruption possible.

Disasters shouldn’t have the final word when it comes to running your business. And because SERVPRO of South Frisco / The Colony works to restore your business back to preloss condition, they won’t. 

Beware of Hail and Flood Damage

5/18/2021 (Permalink)

We all know the children’s song we used to sing when we wanted to stay out for a little longer, “rain, rain, go away, come again another day.” But what happens when the rain isn’t just keeping your kids from enjoying the sunshine, but it’s also putting your property at risk for severe flooding and water damage?

When flash floods occur, all bets are off. There’s no predicting the amount of damage a flood can cause to your home or business. This is especially true if you live in a flood zone, hurricane evacuation zone, or any area that is prone to flooding. North Texas flash floods can be so severe that one of the most important things one can do is pack an emergency safety kit in the event you have to evacuate. Another key step would be to prepare your home for flooding. This could include removing any dead trees from your property to boarding up windows, or clearing clogged rain gutters. What is most important is that you take the necessary precautions to help minimize the chances of water seeping into your home and causing water damage. 

Keep in mind that most homeowner’s insurance policies do not include flood insurance. It’s always better to review your policy before a disaster so that you know exactly what you’re covered for. Consider purchasing flood insurance through an independent party if you believe you are at a higher risk for flood damage. 

Usually followed by flash flooding are the hailstorms that are so prevalent in the Frisco and surrounding areas. Hail damage can severely affect your home and property by causing window damage, roof damage, and more. In the past years damage from hail is among the top homeowners claims each year causing costly damages and an increase in insurance claims.

To minimize the damage during a storm, maintain your home and property free from outside furniture and decoration so that it is not blown away by the wind. Also regularly inspect and maintain your roof regularly by not neglecting minor defects that could lead to major problems down the road. 

However, even with all the precautions a home or business owner can take to prevent damage, there is always the possibility of disaster striking your home or office. Thankfully, our SERVPRO of South Frisco / The Colony technicians are available 24/7 to not only mitigate the damage, but also provide reconstruction work following disaster remediation. 

If your property has been affected by recent storms, call our office to schedule a free estimate 972-335-9900.

Hurricane Preparedness Week 2021

5/14/2021 (Permalink)

As we get ready to enter into hurricane season, we want to make sure our community is well prepared and informed of what to do in case the storms get way out of hand. To ensure you and your loved ones are safe during this upcoming storm season, read along for these tips on what to do to be storm safe:

1. Know Your Risks: One the most important things you can do is understand how susceptible your area is to hurricane weather. Being informed pf the likelihood of how a hurricane can effect your area by keeping up to date with weather announcement and local and governments 
2. Build an Emergency Kit: This one sounds simple, but it is often overlooked. Keeping an emergency kit that is stocked with water, canned foods, non perishables, and comfort items such as blankets and toys could be the difference between a disaster and an inconvenience. 
3. Review And Gather Documents: Review your policies ahead of time to see what is covered and if flood insurance is available to you. Gather important documents such as insurance policies, IDs, birth certificates, deeds, or even sentimental documents and keep them in a fireproof and waterproof safe. 
4. Be Informed: Knowing where to go and who to call is key to staying safe. Having an evacuation plan in place in the event of a disaster ensure members of your household know what to do in case home isn’t the safest place to be. Have a planned route and an alternate route to get to a safe place away from the storm.
5. Strengthen Your Home: Taking a look around your property to see if you are vulnerable in the event of a hurricane is a key factor in minimizing your risk of damage. By looking for vulnerable areas, you’ll be able to address them and fortify and susceptible areas around the home or property.

Implementing these tips will help you face this hurricane season and minimize the risk of your property being a victim of the elements. Keep SERVPRO of South Frisco / The Colony in mind for all your storm damage restoration needs. 

SERVPRO Is Ready For Whatever Happens

3/18/2021 (Permalink)

As a home or property owner, it can be worrisome to hear the meteorologist on the news issue flash food warnings or storm and wind advisories. While there are alway precautions that can be taken, Mother Nature has a mind of her own, and one that doesn’t mind manners when it comes to affecting homes and businesses.

At SERVPRO of South Frisco / The Colony, we understand the dangers that storms can bring to properties in the areas it affects. No matter how well you prepare, disasters happen unexpectedly and can trump even the best laid plans and systems in place to keep things running smoothly.

However, when systems fail and disasters strike, it’s good to have a restoration company you can trust to get your home or business back to its preloss condition. SERVPRO has the expertise and capabilities to be the restoration company you call on when the unexpected happens by not only offering restoration services, but reconstruction as well! If you ever find yourself as the victim of the latest storm, call SERVPRO of South Frisco / The Colony, we are “Ready for whatever happens.”

When's the Last Time You Checked Your Insurance Policy?

3/17/2021 (Permalink)

The only bad time to review your insurance policy and what it covers is after a disaster has already happened and when you desperately need know what you’re actually insured for.

Especially in times where you’ve found yourself with winds battering against your house, it made you think the roof was going to come down. Times such as these may have even made you consider hiding in the bathtub because you were sure the house was going to be knocked over.

These are the moments in which you don’t want to wonder if you have enough coverage in the event that damage does occur to your home or property. In those moments, the only thing on your mind should be the safety of you and your loved ones.

At SERVPRO of South Frisco / The Colony, we’re quite familiar with the damages storms can cause to a structure. Fallen trees, downed wires, water damage, and even fire damage can all come with storm surges, and with it, a hefty price tag for repairs. This is why we always recommend checking your coverage to make sure you’re properly insured for the will north Texas storms. And always remember, no matter what kind of damage happens, SERVPRO of South Frisco / The Colony is here to make it, “Like it never even happened.”

Beware of Storm Chasers

3/15/2021 (Permalink)

Ever notice that after a major storm a bunch of construction companies pop up that you’ve never heard of with addresses and locations that are anything but local?

Maybe you never noticed them because you’ve never had the need for them until recent storms damaged your property, or you were never looking so you didn’t find it. As likely as that can be, we caution against using construction and repair companies outside of your local area. The reason is, we’ve found that many of these “companies” pack up their gear and head to where the most recent storm took place and prey on vulnerable families that need emergency repairs. After the repairs are done, they pack up and move to the next storm-shattered city, leaving you to fend for yourself in case anything goes awry after the repair. Without a local office to contact, you’re usually the one paying the price for their “quick” work.

While the prices may be enticing, and the promise of getting it done quickly appealing, the cons outweigh the pros. Always go with a local and reputable company when choosing to do repairs on your house. Whether that’s gathering information from others who’ve used the company in question in the past, or doing your own research online.

When it comes to disasters, you want to choose the best. Which is why SERVPRO of South Frisco / The Colony is here to help. Not only are we a locally owned and operated franchise, made up of employees and members in your local community, we also have other regional franchises at our disposal, should your storm damage restoration and clean-up be bigger than anticipated. We’re dedicated to making your disaster, “Like it never even happened.”

Our advice when it comes to storms and disaster restoration? Choose wisely. Choose local. Choose SERVPRO.

SERVPRO Responds to Record Breaking Winter Storm in North Texas

2/23/2021 (Permalink)

As a major Winter Storm Warning went into effect early Valentine’s Day weekend, north Texas settled in for what was expected to be a long and cold week of record breaking temperatures.

With almost 2 million residents losing power and multiple businesses closed due to dangerous road conditions, the White House had officially declared a state of emergency over Texas. Rolling blackouts and empty grocery stores cast an eerie, almost apocalyptic spell over the usually warm and sunny climate the state is known for. Amidst unprecedented times, Winter Storm Uri was as singular in its effects as it was harsh in its weather.

Although the DFW area reached a new record low temperature of negative two degrees, making it the coldest day in 72 years, the real danger lied in power outages that shut down homes and businesses for hours at a time making it extremely difficult for residents to keep warm in the midst of what had already proven to be a historic event.

Rising up to the challenge, the crews of SERVPRO of South Frisco / The Colony have been responding to countless calls from home and property managers regarding water damages caused by burst pipes. Our trained technicians have slushed through several inches of water to find collapsed ceilings, ruined furniture, and buckled flooring that have forced residents into the homes of friends and neighbors. Though this event was uncommon, this is what we have been trained for.

As a result of the record-breaking number of people who have been affected, SERVPRO franchises from across the country have mobilized crews and equipment to assist in the restoration and reconstruction of properties that have been damaged throughout the state of Texas and in the south central United States. This is what sets SERVPRO apart — when you call us, you get access to over 1700 franchises who are ready to respond to disasters at this scale.

Winter Storm Uri was unprecedented and unlike anything we could have expected. However, we are grateful to our crews and our SERVPRO franchise teams who have once again looked into the face of disaster and got to work. While this storm has certainly exposed areas of weakness that must be addressed in regards to infrastructure and planning, it has also revealed the depth of commitment and strength that flows through the SERVPRO system. There’s a reason why tens of thousands of people have called us to restore the damage from their homes and businesses: because we show up.

You can rest knowing that no matter how large a disaster may be, your local SERVPRO franchise, SERVPRO of South Frisco / The Colony has the full force of the SERVPRO system behind them, ready to take on any size disaster.

Are You Ready for a Flood?

9/3/2020 (Permalink)

This hurricane season we have already had two hurricanes hit our coastline at the same time. Many times when moments like this occur, our cities and towns are able to hand the onslaught of rain due to the fact it may not be typical to get so much in such a little time. It is important to make sure to share some flood preparedness tips with you. Below are some tips which were provided by FEMA (Federal Emergency Management Agency) to help you prepare your home or business for a flood.

Before the Flood:

• Have a qualified professional elevate the furnace, water heater, and electric panel is susceptible to flooding.
• Install "check valves" in sewer traps to prevent floodwater from backing up into the drains of your home or business.
• Seal walls in basements with waterproofing compounds to help avoid seepage.

During the Flood:

• Turn off all utilities at the main switches or valves if instructed to do so.
• Disconnect electrical appliances.
• Do not touch electrical equipment if you are wet or standing in water.
• Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood:

• Listen for news reports to learn if the community's water supply is safe to drink.
• Avoid floodwaters.  Water may be contaminated by oil, gasoline, or raw sewage.  Water may also be electrically charged.
• Stay out of any building if it is surrounded by floodwaters.
• Return home only when authorities indicate it is safe.

As always, our team at SERVPRO of South Frisco/The Colony is part of the larger, national Brand of SERVPRO Industries. In the event of a storm or flood, our teams have the ability to call in reinforcements from the Wilson Storm Team. Know that you can trust our team to put your home or business back together, “Like it never even happened.”

Water Damage Can Result from Rainfall

9/3/2020 (Permalink)

Heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. We have put together a list of how these rapid rainfall rates can cause issues.

Backup of clogged gutters

Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors

Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation

If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof

Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system

For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights

Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

Facts about Tornado Season

3/20/2020 (Permalink)

Being prepared before storm season begins will help keep you and your family safe.

Are you Prepared in the Event of a Tornado?

We are about to enter in storm season here in North Texas. During this time of year, our main threat comes mostly from tornadoes and wind damages. Here are a couple of tips from Ready.gov about Being Prepared for a Tornado.

To begin preparing, you should consider the following:

• Build an emergency kit and make a family communications plan.
• Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials.
• Be alert to changing weather conditions. Look for approaching storms.
• If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.
• Have a pre-designated area such as a safe room, basement, storm cellar, or the lowest building level. If there is no basement, go to the center of a small interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck.

NOAA Storm Data

3/20/2020 (Permalink)

NOAA (National Oceanic and Atmospheric Administration)

What is the Storm Events Database?

It contains the records used to create the official NOAA Storm Data publication, documenting: 

• The occurrence of storms and other significant weather phenomena having sufficient intensity to cause loss of life, injuries, significant property damage, and/or disruption to commerce;
• Rare, unusual, weather phenomena that generate media attention, such as snow flurries in South Florida or the San Diego coastal area; and
• Other significant meteorological events, such as record maximum or minimum temperatures or precipitation that occur in connection with another event.

The database currently contains data from January 1950 to November 2018, as entered by NOAA's National Weather Service (NWS). Due to changes in the data collection and processing procedures over time, there are unique periods of record available depending on the event type. NCEI has performed data reformatting and standardization of event types but has not changed any data values for locations, fatalities, injuries, damage, narratives and any other event-specific information. Please refer to the Database Details page for more information. 

You can register your email address with NCEI to receive future information regarding access system downtime, data issues, new features and general news about the Storm Events Database. 

NOAA National Centers for Environmental Information Storm Events Database:

https://www.ncdc.noaa.gov/stormevents/

What to Do When the Power Goes Out

3/20/2020 (Permalink)

Power Outages are never a comfortable situation to be in especially because of the comfort level we have grown to be in. Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly.

A POWER OUTAGE MAY:

• Disrupt communications, water, and transportation.

• Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

• Cause food spoilage and water contamination.

• Prevent the use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

• Keep freezers and refrigerators closed.

• Only use generators outdoors and away from windows.

• Do not use a gas stove to heat your home.

• Disconnect appliances and electronics to avoid damage from electrical surges.

• Have alternate plans for refrigerating medicines or using power-dependent medical devices.

• If safe, go to an alternate location for heat or cooling.

• Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

• Take an inventory of the items you need that rely on electricity.
• Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
• Plan for batteries and other alternatives to meet your needs when the power goes out.
• Sign up for local alerts and warning systems. Monitor weather reports.
• Install carbon monoxide detectors with battery backup in central locations on every level of your home.
• Determine whether your home phone will work in a power outage and how long battery backup will last.
• Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
• Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
• Keep mobile phones and other electric equipment charged and gas tanks full.

For more information on making sure how to handle a power outage, make sure to visit Ready.gov

Storms and the Technology that Keeps Us Safe

3/20/2020 (Permalink)

Technology can be a vital tool in preparing for emergencies or disasters

From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster. Check out some helpful tips on how you can use it to your advantage. 

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. 

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  

Get in touch with SERVPRO of South Frisco/The Colony today for more information on developing an ERP for your property or business! 

What Are the Different Storm Damages?

3/20/2020 (Permalink)

Storm season brings a wide range of storm types.

Anyone of these storm types could easily cause damage to your home or business. It is important to know the different damages that a storm can cause. 

Wind Damage 

Storm damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof due to strong winds that may loosen flashing. This can cause your roof shingles to be removed from your home or business causing leaks. Even a subtle roof leak can produce damp, moldy conditions. One of our restoration experts can help property owners address storm damage and roof damage more effectively.

Flooding Damage

Heavy rains can cause river flooding all around the Dallas/Fort Worth areas. Flooding may disrupt municipal water systems which call for experts to assess groundwater and evaluate the condition of pipes following flood damage. Our team can assist in your cleanup process after flood damage has occurred.

Lighting Damage

When a storm occurs, many times it brings the loud sounds of thunder which mean lighting is striking. Your home or business may have objects attached to the building that can attract a lightning strike that can cause a fire. According to Weather.gov a bolt of lightning can reach temperatures of roughly 30,000 kelvins (53,540 degrees Fahrenheit). Lightning strikes, or discharges of massive charges of static electricity, cause about 2% of all fires.

SERVPRO of South Frisco/The Colony has the team to help handle the restoration of both the fire and smoke damage.

Pet Preparedness

3/20/2020 (Permalink)

Pet owners, it is important to make sure you have a pet preparedness plan

Many of you probably have a disaster kit for yourself and family, so if you have a pet, it is important to make sure you have made one for your pet. This includes medical records and medication, food and water with can openers, leashes, and carriers.

Below are some tips from ASPCA on how YOU can make sure your pet is prepared for a storm.

Get a Rescue Alert Sticker

This easy-to-use sticker will let people know that pets are inside your home. Make sure it is visible to rescue workers and that it includes the types and number of pets in your home as well as the name and number of your veterinarian. 

Arrange a Safe Haven

Arrange a safe haven for your pets in the event of an evacuation. DO NOT LEAVE YOUR PETS BEHIND. Remember, if it isn’t safe for you, it isn’t safe for your pets. They may become trapped or escape and be exposed to numerous life-threatening hazards.

Choose "Designated Caregivers”

This step will take considerable time and thought. When choosing a temporary caregiver, consider someone who lives close to your residence. He or she should be someone who is generally home during the day while you are at work or has easy access to your home. 

Prepare Emergency Supplies and Traveling Kits

If you must evacuate your home in a crisis, plan for the worst-case scenario. Even if you think you may be gone for only a day, assume that you may not be allowed to return for several weeks. 

Plan Ahead in case of a potential catastrophic event

3/25/2019 (Permalink)

PLAN AHEAD-Be prepared at your home or business with a "What IF" emergency kit in the event of a catastrophic event. Ready.gov suggests you
have enough supplies to last for at least three days. Below are some suggested items to
include in your kit:

- 3-day supply of nonperishable foods
- Water (one+ gallon per person per day)
- First-aid kit
- Prescription medication
- Sleeping bag or blankets
- Fire extinguisher
- Hygiene products
- Flashlights
- Extra batteries
- Cell phone charger
- Change of clothes
- Matches in waterproof container
- Wrench or pliers to turn off utilities
- Whistle to signal for help
- Pet supplies
- Infant formula and diapers
- Important documents such as insurance policies, IDs, and bank records in a plastic container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list,
check out Ready.gov

Be Storm Ready for 2019

3/25/2019 (Permalink)

We can't predict what storms will hit in 2019 or what damage it will cause but you can be prepared. Ready.gov has information regarding planning ahead of a storm.

2017 was a hard year for storm season and Houston and surrounding areas felt the affects of storm season worse than most. 

Texas storm season, is June 1st to November 30th. This is 6 months out of the year, but August and September, historically, is when Texas experiences the majority of it's storms.

One of the best ways to be prepared is to stay informed. Between the news channels, weather apps and social media; it is easier than it has ever been to stay informed. Follow the advice of the local government and when evacuation orders are given, follow them.

In the event of a local disaster, your home and belongings can possibly be saved and restored. After the storm subsides and you suffered home damages, call SERVPRO® of South Frisco/The Colony at 972-335-9900 and let us help you!

Dangerous Weather Tips

3/25/2019 (Permalink)

With the spring season comes lush green lawns and warmer sunny days. However, spring is also the prime season for severe weather such as tornadoes, thunderstorms and flash floods. There are steps that can be taken to help ensure your safety if dangerous weather is predicted in your community. 

Although tornadoes can happen anytime throughout the year, however there are 3 months when they more likely to occur: April, May and June, a transition time when unsettled weather is more likely to occur. The following are a few safety steps that can be taken to be ready if a tornado warning is issued is your area:

• Know what your community’s warning system is.

• Choose a safe room in your home for your family to meet if a tornado is headed your way. This room should be a basement (most Texas homes don't have basements), storm cellar, or interior room on the lowest floor and should have no windows. 

• Prepare your lawn for strong winds by removing any damaged limbs from trees and making sure your lawn furniture, trash cans, hanging plants, etc. are secured.

Thunderstorms are also common in the spring and can produce very dangerous lightning. A few thunderstorm safety tips recommended by the American Red Cross are:

• Where there is thunder, there is lightning! If thunder can be heard, then you are close enough to be in danger of lightning strikes. Go indoors!

• Postpone any outdoor activities, such as sporting events and picnics until the storm passes. It is possible to get struck by lightning even if it is not raining.

• Take shelter in a building or vehicle with windows closed and stay clear of the windows.

• Do not shower or bathe during a thunderstorm.

Flash floods occur suddenly when water rises rapidly along a stream or low-lying area. Below are some safety steps recommended in the event of flooding:

• Be prepared to evacuate and head for higher ground.

• Stay away from floodwaters.

• Do not drive on flooded streets.

• Be especially cautious at night when it is more difficult to recognize flood danger.

While severe weather can be frightening, you can help ensure your safety and the safety of the ones you love, by being prepared and taking precautions.

Safety rules to follow during a lightening storm

3/25/2019 (Permalink)

1. 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder.

2. Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.

3. If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.

4. Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.

5. If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!

6. Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead. The storm doesn’t have to be overhead in order for you to be struck.

Sewer System Failure

3/25/2019 (Permalink)

This Frisco, TX. home experienced flooding after many days of torrential rain causing sewage water to back up into their home.  They called SERVPRO® of South Frisco/The Colony to handle the mitigation.

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

We will inspect damaged property and determine the type of water and then plan the appropriate response to safely restore your home or business.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Sewage Backup or Toilet Overflow? Call Us Today – (972-335-9900)

Wind and Hail Storms can cause water intrusion into your home

3/25/2019 (Permalink)

Determining whether or your roof has sustained damage from a wind or hailstorm may be difficult. After a strong wind and/or hail storm hire a professional roofing contractor to inspect your roof to guarantee the roof has no signs of storm damage. It is important to keep your roof in top condition to avoid structural deterioration that may cause leaks. 

The wind can blow shingles off or displace shingles and leave areas on your roof susceptible for water intrusion. Strong winds can cause tree branches to fall on your home's roof or cause debris to fly and hit parts of your home.

Hail can disrupt the integrity of your shingles leaving places for water to seep into your home. Often times this type of water intrusion will travel in between the walls from the roof leak and will go unnoticed until drywall and insulation begin to show signs of water damage. 

If you sustained storm damage that caused water damage, please call us, we are always here to help!!  

Lightning Safety Tips

4/12/2018 (Permalink)

Lightning Strike.

1. Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead. The storm doesn’t have to be overhead in order for you to be struck.

2. Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.

3. If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.

4. Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.

5. If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!

6. 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder

"WHAT IF" Preparations!

2/22/2018 (Permalink)

Be prepared at your home or business with a "What IF" emergency kit in the event of a catastrophic event. Ready.gov suggests you
have enough supplies to last for at least three days. Below are some suggested items to
include in your kit:

- 3-day supply of nonperishable foods
- Water (one+ gallon per person per day)
- First-aid kit
- Prescription medication
- Sleeping bag or blankets
- Fire extinguisher
- Hygiene products
- Flashlights
- Extra batteries
- Cell phone charger
- Change of clothes
- Matches in waterproof container
- Wrench or pliers to turn off utilities
- Whistle to signal for help
- Pet supplies
- Infant formula and diapers
- Important documents such as insurance policies, IDs, and bank records in a plastic container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list,
check out Ready.gov

Dangers Of Extreme Cold

2/22/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars in property damage was caused by extreme cold in 2015. Even scarier? Fifty three people died and three were injured due to extreme cold the same year.
It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm and/or numbness.
Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95 F, Seek medical attention immediately. To avoid these conditions, stay indoors if possible. If not dress warm in layers and try to keep dry.

Are you Storm Ready For 2019?

2/9/2018 (Permalink)

Commercial Building that was flooded during Hurricane Harvey,16 days after the water receded.

We can't predict what storms will hit in 2019 or what damage it will cause but you can be prepared. Ready.gov has information regarding planning ahead of a storm.

2017 was a hard year for storm season and Houston and surrounding areas felt the affects of storm season worse than most. 

Texas storm season, is June 1st to November 30th. This is 6 months out of the year, but August and September, historically, is when Texas experiences the majority of it's storms. One of the best ways to be prepared is to stay informed. Between the news channels, weather apps and social media; it is easier than it has ever been to stay informed. Follow the advice of the local government and when evacuation orders are given, follow them. In the event of a local disaster, your home and belongings can possibly be saved and restored. After the storm subsides and you suffered home damages, call SERVPRO® of South Frisco/The Colony at 972-335-9900 and let us help you!

Are You Hurricane Ready?

2/9/2018 (Permalink)

According to Helen Lowman with FEMA unlike most natural disasters, hurricanes rarely take us by surprise. There’s a season (June 1 – November 30) when forecasters can see hurricanes developing off the coast, hundreds of miles away, and can track them as they move closer to land. However, when they hit, high winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, and even tornadoes are all part of the hurricane package that can really pack a punch. That’s why if you live in an area where hurricanes are a threat, now is the time to prepare. The following tips can help you get prepared:

1. Be prepared if you lose power.  If you or anyone in your household depends on medical devices that are powered by electricity, this is a priority. Talk to your medical equipment company to find out what will happen to your equipment during a power outage.
   Make sure you have extra compatible batteries for your flashlights, radios or any device that can run on battery power 
   FEMA recommends each person have at least a three-day supply of food and water, and more if possible.
   Set your freezer and refrigerator to the highest temperature so that it can stay cooler longer if you lose power.
2. Have an emergency supply bag. Food, water, medication and batteries are just some of the basic emergency supplies you’ll want to have ready in a “Go Bag” that you can grab quickly before evacuating. Take time now to make a list of the things you would need or want to take with you if you had to leave your home quickly.
3. Know your community’s evacuation plans. Many communities have designated “evacuation routes” and some even have evacuation zones. You will want to be familiar with these so if your local authorities issue an evacuation order, you’ll know exactly where to go.
4. Make provisions for your pets.  Arrange a place for them to stay if possible. If you are taking them with you locate hotels that are pet friendly and bring their food along.

A Few Facts About Tornadoes

2/9/2018 (Permalink)

Spring is here and with it comes the blooming flowers, nice weather and the threat of tornadoes. Although tornadoes can happen anytime throughout the year however there are 3 months when they more likely to occur: April, May and June, a transition time when unsettled weather is more likely to occur.  

Tornadoes often appear with little warning and possess strong winds that can cause serious damage and according to The National Severe Storms Laboratory you don't have to live in Tornado Alley to experience a tornado, around 1,200 tornadoes touch down across the United States each year so preparation and understanding your risk is key.

Here are four things you need to know about tornadoes and tornado season:

1.Tornadoes can happen anywhere, any time of year.

When people think of tornadoes they often associate them occurring in Central Texas, Oklahoma and other Great Plains states commonly known as Tornado Alley but tornadoes happen outside this area every year and, in fact, they can happen all over the world anytime the conditions are right.

2.The difference between tornado watches and warnings.

Many people are not aware of the difference in a tornado watch and a tornado warning, but the difference between the two is simple:

A tornado watch is issued by the National Weather Service when weather such as thunderstorms in an area could produce tornadoes but it does not mean that a tornado will occur, it simply means you should be alert and pay attention to weather updates.

A tornado warning means that a tornado has been spotted on the ground in your area or that the storm circulation seen on Doppler radar may produce a tornado. You should seek shelter now. Even though there is a chance that the tornado will miss you or that one won't form, it is always best to be safe.

Remember if there's a tornado watch, you should keep watching the weather. If a warning is issued, that’s your warning to take shelter.

3. Never open your windows and doors or take shelter under an overpass.

While there are many good safety tips on tornadoes there are some that can put you in danger instead of making you safer. Here are two safety tips you should know:

Do not open your windows or doors during a tornado. It will not help, it just makes it easier for debris to fly through the open windows into your house.

If you are on the road during a tornado try to get inside a building as soon as possible. Do not stop and take shelter under a bridge. Taking shelter under a bridge or overpass if you're on the road is very dangerous. The winds from a tornado could blow you out from underneath or the structure could collapse on top of you.

4. Tornado season can't be forecasted.

Unlike hurricane season, there is not a forecast for the whole of tornado season, though various large-scale atmospheric patterns, such as the El Niño-La Niña cycle, can affect how a tornado season plays out. Tornado season starts roughly in April and is at its most active from May to June, but there have been many tornado outbreaks through the year so there is not a clear pattern. While some tornado seasons start out busy, they can diminish gradually and stop while some seasons have been known to be the exact opposite.

The only effective thing a forecaster can say is when and where a given storm system is likely to produce tornadoes with the next few days or hours, then watch for signs of them on radar or for spotters to see one on the ground and send a warning that generally only amounts to a few minutes. Those few minutes can be crucial so if you're under a tornado warning, pay attention.

Review Safety Tips before dangerous weather stikes

2/9/2018 (Permalink)

With the spring season comes lush green lawns and warmer sunny days. However, spring is also the prime season for severe weather such as tornadoes, thunderstorms and flash floods. There are steps that can be taken to help ensure your safety if dangerous weather is predicted in your community. 

Although tornadoes can happen anytime throughout the year, however there are 3 months when they more likely to occur: April, May and June, a transition time when unsettled weather is more likely to occur. The following are a few safety steps that can be taken to be ready if a tornado warning is issued is your area:

• Know what your community’s warning system is.

• Choose a safe room in your home for your family to meet if a tornado is headed your way. This room should be a basement (most Texas homes don't have basements), storm cellar, or interior room on the lowest floor and should have no windows. 

• Prepare your lawn for strong winds by removing any damaged limbs from trees and making sure your lawn furniture, trash cans, hanging plants, etc. are secured.

Thunderstorms are also common in the spring and can produce very dangerous lightning. A few thunderstorm safety tips recommended by the American Red Cross are:

• Where there is thunder, there is lightning! If thunder can be heard, then you are close enough to be in danger of lightning strikes. Go indoors!

• Postpone any outdoor activities, such as sporting events and picnics until the storm passes. It is possible to get struck by lightning even if it is not raining.

• Take shelter in a building or vehicle with windows closed and stay clear of the windows.

• Do not shower or bathe during a thunderstorm.

Flash floods occur suddenly when water rises rapidly along a stream or low-lying area. Below are some safety steps recommended in the event of flooding:

• Be prepared to evacuate and head for higher ground.

• Stay away from floodwaters.

• Do not drive on flooded streets.

• Be especially cautious at night when it is more difficult to recognize flood danger.

While severe weather can be frightening, you can help ensure your safety and the safety of the ones you love, by being prepared and taking precautions.